Before trusting a contractor with your remodeling project, it’s comforting to know they have excellent long-term relationships with their clients and proven success with past projects.
That’s why our team at StateLine Exteriors is pleased to be a recipient of GuildQuality’s 2021 Guildmaster Award for our commitment to quality installations and customer satisfaction! Here’s a look at what it takes to win this prestigious award⎯and how it benefits you, the homeowner.
What Is the Guildmaster Award?
The Guildmaster Award is an annual honor granted to members of GuildQuality—a customer satisfaction surveying and performance reporting system for quality-minded service providers in the home remodeling and construction industries.
GuildQuality is utilized by over 15,000 contractors in the United States and Canada. However, only a few contractors meet the stringent requirements to be selected as recipients of the Guildmaster Award.
Winners are categorized into the following groups:
- New home builders
- Remodelers
- Replacement contractors
- Restoration contractors
- Specialty contractors
We are proud to have been selected as a 2021 Guildmaster in the “replacement contractors” category!
What Are the Qualifications to Win the Guildmaster Award?
To be considered for this award, contractors must meet the following criteria.
GuildQuality Member
Companies must be a member of the GuildQuality network for an entire year before the time frame when the winners are announced.
For instance, 2021 award recipients have been GuildQuality members since January 1st, 2020, or longer. The winners were announced in April 2021 after GuildQuality evaluated customer data from January 1st, 2020, to March 31st, 2021.
Recommendation Rate
The most important requirement to receive the Guildmaster Award is a recommendation rate on GuildQuality’s platform of at least 90 percent. For reference, the average customer recommendation rate is only 70 percent.
Recipients of the Guildmaster Award can also receive the following levels of distinction for exceptional recommendation rates:
- Guildmaster with Distinction: 95 percent to 97.9 percent
- Guildmaster with Highest Distinction: 98 percent to 100 percent
StateLine Exteriors has a recommendation rate of 97 percent! We’re honored to be one of the select few replacement contractors to receive the Guildmaster with Distinction Award.
Survey Responses
Finally, each company must have at least 20 completed survey responses sent to GuildQuality to qualify for the award. These responses can be from previous years or the current year.
Thanks to our incredible clients, StateLine Exteriors has 33 five-star reviews on GuildQuality, which comfortably qualified us for this year’s honor.
Excellent Qualities to Look for in a Home Remodeling Contractor
Winning the Guildmaster Award solidifies StateLine Exteriors as a reliable home remodeling contractor. We always work diligently to go the extra mile when we’re working on your home. More importantly, we value maintaining a relationship with you—even years after your project is over.
When you work with us, we’re committed to exceeding your expectations in the following three categories:
Skilled Installation
With dozens of five-star reviews on GuildQuality’s website from Kansas City homeowners, you can rest assured that we will correctly complete your siding, window, or door replacement with top-quality products.
David from Overland Park says, “StateLine Exteriors did an excellent job replacing our windows and siding. Their crew was professional and took great care in working on our home.”
Customized Proposal
Guildmaster Award winners don’t just do the job right—they complete the project to accommodate the client’s needs. We create an individualized plan for your home exterior installation that fits your style and stays within your budget.
Ryan from Kansas City says, “StateLine Exteriors was very clear and detailed in their quote for the work and were the most knowledgeable of the many companies I received quotes from.”
Attentive Communication
Contractors earn a high recommendation rate on GuildQuality when they prioritize friendly conversations and clear expectations with their clients. We offer daily updates during your project and value connecting with you after your project is over.
After working with StateLine Exteriors, Danny from Gladstone says, “I was most satisfied with the honesty, politeness, and the company’s ability to make me feel like I was at home.”
Contact StateLine Exteriors for Dependable Home Exterior Services in Kansas City
When you work with a recipient of the Guildmaster Award for your exterior replacement, you’re investing in a company that’s highly recommended by other homeowners just like you.
If you’re searching for an award-winning home exterior contractor in Kansas City, look no further than StateLine Exteriors. We’re honored to be recognized for our unwavering commitment to the satisfaction of our clients!
Contact our team today to get started on your siding replacement, window installation, or exterior door replacement with a trusted local contractor.